1. ABOUT US

Virgin Mobile Pvt. Ltd. (VMPL) Is a reputed multi-brand store for mobile sets. We are the largest sellers of branded mobile sets like Nokia, Samsung, Sony, HTC, Apple, Huawei, vivo,Gionee etc . Our products generally come with at least one year warranty and buyers are entitled to free services during this period. Presently, we have branches in New Road and Jawalakhel. Many new branches have been planned for in different parts of the country. In Ten years since inception in 2008, VMPL has earned a reputation as the best in the city in its market segment. We are the only store having certified engineers. Today, VMPL is a name to reckon with because of the reputation for genuine and original products, great after sales service and service excellence to ensure total customer satisfaction.

2. VISION

Genuine and original. These two words sum up our motto and comprise of our business mantra. We are driven by a unflinching passion for genuineness and originality of all the products we deal in. With a slogan of “Be genuine, Buy genuine” we guarantee genuineness all our products. We have zero tolerance for any kind of tampering whatsoever with products before sale or during repair. Originality of our products is what gives us innermost satisfaction and a sense of pride. We started with a vision to provide genuine and original products which should result in total customer satisfaction, which is what we seek ultimately from our business. We continue to be driven by these core business values. Further working to strengthen the reputation we have already established, we aim to remain the most trusted multi-brand showroom where customers are fully assured of genuineness and quality of products and services.

3. MISSION

In line with our core business values — – products which are genuine and original resulting in total customer satisfaction – we aim to strengthen business further and become the largest seller of multi-brand mobile phone sets and laptop in Kathmandu and Nepal. While continuing to give all our customers easy and guaranteed availability of a range of multi-brand products, we aspire to unceasingly continue with service excellence before and after sale. Total customer satisfaction and service excellence will remain our core business values and at center of our business operations.