Samsung Galaxy S21 Ultra 5G 12GB 256GB Phantom Black

Life is a series of moments. Why not make them beautiful? Take your photos and videos to an incredible new level with multiple, cutting-edge ways to capture life exactly as it is, or turn it into a work of art. With a sleek, new design, hyper-fast processing, and a battery that won't give out when you need it most, Samsung Galaxy S21 Ultra lets you get creative, stay connected, and do it all your way. Galaxy S21 Ultra is purposefully crafted so you don’t need to choose between video and photo. With a single tap, you can pull super-clear stills — up to 33MP — straight from high-resolution 8K video. Unleash your creativity by adding S Pen*, allowing you to edit with precision and bring your vision to life. Or if you’re looking to capture stunning photos, the 108MP camera feels like you’ve brought your own professional studio with you. Galaxy S21 Ultra, designed to be epic in every way. *S Pen sold separately.

NETWORK

TECHNOLOGY

GSM / CDMA / HSPA / EVDO / LTE / 5G

LAUNCH

Announced	2021, January 14
STATUS	Coming soon. Exp. release 2021, January 29

BODY

DIMENSIONS	165.1 x 75.6 x 8.9 mm (6.5 x 2.98 x 0.35 in)
WEIGHT	227 g (Sub6), 229 g (mmWave) (8.01 oz)
BUILD	Glass front (Gorilla Glass Victus), glass back (Gorilla Glass), aluminum frame
SIM	Single SIM (Nano-SIM and/or eSIM) or Dual SIM (Nano-SIM and/or eSIM, dual stand-by)

DISPLAY

TYPE	Dynamic AMOLED 2X, 120Hz, HDR10+, 1500 nits (peak)
SIZE	6.8 inches, 112.1 cm2 (~89.8% screen-to-body ratio)
RESOLUTION	1440 x 3200 pixels, 20:9 ratio (~515 ppi density)
PROTECTION	Corning Gorilla Glass Victus

PLATFORM

OS	Android 11, One UI 3.1
CHIPSET	Exynos 2100 (5 nm)
CPU	Octa-core (1x2.9 GHz Cortex-X1 & 3x2.80 GHz Cortex-A78 & 4x2.2 GHz Cortex-A55)
GPU	Mali-G78 MP14

MEMORY

CARD SLOT	No
INTERNAL	128GB 12GB RAM, 256GB 12GB RAM, 512GB 16GB RAM UFS 3.X

MAIN CAMERA

Quad	108 MP, f/1.8, 26mm (wide), 1/1.33", 0.8µm, PDAF, Laser AF, OIS 10 MP, f/4.9, 240mm (periscope telephoto), 1/3.24", 1.22µm, dual pixel PDAF, OIS, 10x optical zoom 10 MP, f/2.4, 70mm (telephoto), 1/3.24", 1.22µm, dual pixel PDAF, OIS, 3x optical zoom 12 MP, f/2.2, 13mm (ultrawide), 1/2.55", 1.4µm, dual pixel PDAF, Super Steady video
FEATURES	LED flash, auto-HDR, panorama
VIDEO	8K@24fps, 4K@30/60fps, 1080p@30/60/240fps, 720p@960fps, HDR10+, stereo sound rec., gyro-EIS

SELFIE CAMERA

Single	40 MP, f/2.2, 26mm (wide), 1/2.8", 0.7µm, PDAF
FEATURES	Dual video call, Auto-HDR
VIDEO	4K@30/60fps, 1080p@30fps

SOUND

LOUDSPEAKER	Yes, with stereo speakers
3.5MM JACK	No

COMMS

WLAN	Wi-Fi 802.11 a/b/g/n/ac/6, dual-band, Wi-Fi Direct, hotspot
BLUETOOTH	5.2, A2DP, LE
GPS	Yes, with A-GPS, GLONASS, BDS, GALILEO
RADIO	No
USB	USB Type-C 3.2, USB On-The-Go

FEATURES

SENSORS

Fingerprint (under display, ultrasonic), accelerometer, gyro, proximity, compass, barometer Samsung DeX, Samsung Wireless DeX (desktop experience support) ANT+ Bixby natural language commands and dictation Samsung Pay (Visa, MasterCard certified) Ultra Wideband (UWB) support

BATTERY

CAPACITY

Li-Ion 5000 mAh, non-removable

MISC

COLORS	Phantom Black, Phantom Silver, Phantom Titanium, Phantom Navy, Phantom Brown
MODELS	SM-G998B, SM-G998B/DS, SM-G998U, SM-G998U1, SM-G998W, SM-G998N, SM-G9980

There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Customer Service number 9801198017) 

The return process of the product can be restricted depending on the nature and category of the product.

Conditions for return:

1. Please notify us of receipt of a Damaged / Defective product within maximum 24 hours of delivery.
2. Products/Items should be UNUSED.
3. Products should be returned in their original packaging along with the accessories, IMEI stickers, in the same condition in which you received it. Product must also be in its original package.
4. It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
5. To complete your return process, we will need a receipt or proof of purchase or invoice copy.

Refunds:

We will process the refund after receipt of the product by Virgin Mobile Private Limited or its business partner. All refunds will be routed through original payment gateway be it PAYTM, PAYPAL, or any other bank debit or credit cards accounts after adjusting the cancellation charges. Refund will be processed based on the mode of payment of the order.

1. Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement.
2. Orders paid by net banking accounts will be credited back to bank account
3. For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order
4. Once your return is received and inspected, you will receive an email about the status of your return.
5. In case, your return has been accepted, the refund amount will be processed immediately. A credit will be automatically applied to your credit card or original payment method within 3-7 working days.

Late or missing refunds (if applicable)

1. If you haven't received your refund even after 7 days of processing your return, please check your bank account again. Otherwise, contact your credit card company; it may take some time before your refund is shown in your balance. You can always contact your bank branch. Usually, there is some difference in time before a refund is displayed in your account.
2. If you have done all of the above and you still haven't received your refund amount, please write to Virgin Mobile.

On sale products (if applicable)

1. Only items that are regularly priced are eligible for a refund. Products that are bought on sale and other special offers cannot be refunded.

Exchanges (if applicable)

1. Products are replaced only if they are not opened and are still in their original packaging. If you need to exchange your product for the same item, then send us an email at csd@virginmobile.com and you can send your product to Shop No. 09, Tamrakar Complex (Mobile Plaza) 
   Pako Market, Newroad Kathmandu, Nepal, 44600.

Gifts

1. If the product you have received is marked as a gift when purchased and is shipped directly to you, a gift credit will be given to you for the value of your return. Once the returned item is received in its original condition, a gift certificate will be mailed to you.
2. If the product was not marked as a gift when purchased, or if the product was a gift received by you, we will refund the gift giver and he/she will find out about your return.