What is Theft Protection Plan?
If your phone is stolen, you can buy a new phone by paying just 50% of the invoice value.
Who is eligible to claim?
Customer who has purchased value added pack, theft protection at the time purchasing handset only will be eligible to claim.
How is the claim processed?
- Once the claim is submitted successfully, a confirmation screen is shown to the customer.
- On successful submission, the customer will receive a reference number which is will used for further communication.
Once the documents are received and verified, customers will receive a message of approval/rejection with customer details